1. Who We Are
Stackduck Payment Technology Private Limited (“Stackduck”, “we”, “us”, or “our”) is a fintech company offering automated payout, cashback, and digital transaction management solutions designed to simplify business financial operations.
2. Information We Collect
- Business & Account Information: Contact names, business emails, phone numbers, company details, and login credentials.
- Transaction Data: Payment records, wallet activity, cashback, settlements, and usage analytics.
- Technical Data: IP addresses, browser type, access time, device identifiers, and cookies that help maintain platform security and performance.
- Communications: Feedback, support requests, and voluntary submissions via forms or surveys.
3. How We Use Information
- To verify and manage user accounts and facilitate secure transactions.
- To process payouts, reimbursements, cashback, and settlements efficiently.
- To monitor and enhance service performance, reliability, and user experience.
- To maintain compliance with financial regulations and prevent fraudulent activity.
- To send important service notifications and relevant updates regarding your account.
4. Legal Bases
We process data under lawful bases such as contractual necessity, legitimate interest in maintaining secure and efficient services, compliance with financial laws, and consent where applicable.
5. Cookies & Similar Technologies
Stackduck uses cookies to maintain secure sessions, remember preferences, and gather analytics to improve service quality. You may disable cookies through browser settings, but some platform features may not function properly.
6. Sharing of Information
- Service Providers: Payment gateways, hosting providers, analytics platforms, and customer support vendors working under confidentiality obligations.
- Business Partners: Where information is required to fulfill cashback, rewards, or settlement operations.
- Legal Requirements: To comply with financial laws, enforce our rights, or respond to lawful requests from authorities.
7. Data Retention
Data is retained as long as necessary to meet regulatory obligations, complete transactions, and provide services. Financial and transactional data may be stored for extended periods in compliance with statutory retention requirements.
8. Security
We use encryption, access controls, and regular audits to safeguard data. While we take robust security measures, no system can guarantee absolute protection from unauthorized access or data breaches.
9. Your Rights
- Access, correct, or update your business information through our portal or by contacting support.
- Request deletion or limitation of personal data, subject to legal and contractual constraints.
- Opt-out of non-essential communications while continuing to receive transactional updates.
10. Data Transfers
Your information may be processed on secure servers located in or outside India. We ensure that all transfers comply with applicable data protection laws and maintain equivalent safeguards.
11. Third-Party Links
Our website may include links to third-party tools or services. Stackduck is not responsible for their privacy practices and encourages users to review those policies separately.
12. Children’s Privacy
Stackduck’s services are intended for business entities and professionals. We do not knowingly collect data from individuals under 18 years of age.
13. Policy Updates
We may revise this Privacy Policy from time to time. Any material changes will be posted on this page with an updated date. Continued use of our services implies acceptance of the updated policy.
14. Contact Us
For any questions, data access requests, or privacy-related concerns, please contact us at Stackduckpayment@gmail.com.
Legal name: Stackduck Payment Technology Private Limited